Return Policy

Thank you for shopping at GreenWave™. We want to ensure that you are completely satisfied with your purchase. If you have any questions about our return policy, please don't hesitate to contact us.

1. Eligibility for Returns

1.1. We accept returns on eligible items within [number of days] days of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

1.2. Some products are not eligible for returns, including but not limited to:

• Perishable goods (e.g., food items)
• Personalized or custom-made items
• Items marked as final sale or clearance

2. Return Process

2.1. To initiate a return, please contact our customer support team with your order details and reason for the return. We will provide you with instructions on how to return the item.

2.2. Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your return.

2.3. If your return is approved, we will process the refund to the original method of payment within [number of days] days. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card issuer.

3. Return Shipping

3.1. You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

3.2. If you are shipping an item over a certain value, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

4. Damaged or Defective Items

4.1. If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will arrange for a replacement or refund as soon as possible.

5. Exchanges

5.1. We do not offer exchanges at this time. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Contact Us

6.1. If you have any questions or concerns about our return policy, please contact us at GreenWave™. Our customer support team is here to assist you.

Thank you for shopping with GreenWave™. We appreciate your business.